Returns & Exchanges
At Kaprang, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items. If your fit isn't perfect or you've changed your mind, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Items
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing